Farmers has a large office in Denver, Co. I had been calling a Tom Griggs in Michigan regarding my claim. Several years ago my claim had been sent to Michigan and I was told to contact a Jim Kelly. Tom Griggs is Kelly's super or that is what they claim. My back injury has never been resolved. I had approached the Farmers office here before they closed several times with requests for treatment. The last person was a Mary Anne, before her a Greg Jarvis. There has been a lot of progress regarding back injuries and I had found a treatment that was safe and showed a high percentage of success. However these treatment centers were in other states. I was again ignored or told some story to way lay my attempts of getting recovery.
I have this time problem. I seem to be in a state of lethargy due to the brain injuries and the pain.God, why am I still alive.
I decided to get my money! There is treatment that will alleviate much of the pain and maybe correct the back injury, 13 years old now.
Hence, another trip to Denver. in the book Deny, Delay, Defend, the author describes the practices of claims adjusters. I had an interesting encounter. They can be evasive but this time I was told to "drop dead" The receptionist went to the back office, i had requested to speak to someone regarding finishing my claim. I heard the female she was speaking to say "tell her to Drop Dead".A young woman came out who was there to console me and tell me my claim was given to Jim Kelly. I told her that I had been in touch with him and his supervisor over the years. The harsh looking blonde female, came out of the inner office and while passing in front of the receptionist pointed at me saying "is that her." I am a plain looking, but stylish, 68 year old lady. Trust me I've wanted to drop dead many times. I even called the hemlock society at one point but when they seemed so eager to help me drop dead, I decided to not give them the job.
I was stunned again.
I returned the next day with a demand letter. Then went back a couple of weeks later. No results. I will be contacting Tom again. There is money for me. I lost everything and have been living in or out of my car for years.
I insured both of my houses with Farmers as well as several cars. When I took out the policies the first time, Colorado was a no-fault state and offered complete coverage whether an accident was your fault or not. State statutes backed the policy holder. Due to the incompetency of claim reps Avis Duncan and Paula Chase and the guy I mentioned before who was running the Colorado Springs office, I was sadly treated.
What is hard to grasp is that I was physically and seriously injured, and vulnerable. In a great deal of pain. I Was in a state of confusion. These reps are there to guide. How I was treated was reprehensible.They even sent a letter stating that my policy was not in effect at the time of the accident. They told me I would not need an attorney. I did try to hire an attorney by writing out the case and delivering this to several, about 10. One finally said that the case was complicated and that they would not make enough money off of me.It was so confusing. I had no idea what they were talking about especially with those I spoke to directly. Colorado Springs had a conservative reputation, with low settlements.
This is probably the largest bad faith case out there. But who to turn to. The insurance companies are required to pay. They pull the statute of limitations card out but this means nothing. In case anyone out there gets this thrown at them.
This accident unveiled a corrupt cop, documented. More evidence would reveal that the couple in the other car were not honest. Like there were two separate accident reports, both with false info, but one even had more people in the other car than there were.
I am tempted to give Tom's phone number out. He sounds like a decent man and may be trapped. I have got to be a thorn in his side. Sorry Tom. JUST GIVE ME MY MONEY!"
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